Prospects have shared their outrage after an app utilized by many companies to trace timesheets and produce invoices hiked payments by as a lot as 1500%, with one individual calling it “daylight theft”.
Richard Haldenby, head of UK consultancy agency Salentis, instructed the BBC his month-to-month invoice had risen from $130 (£95.50) to $2,110.
Others have reported comparable worth hikes on-line, with one person, external within the US saying their annual cost went from $2,800 to $23,000.
The BBC has approached Harvest for remark.
Harvest was acquired by the Italian tech firm Bending Spoons in 2025, and altered its pricing construction the next 12 months.
Many companies who pay yearly are solely now discovering out concerning the improve, as their fee is now arising for renewal.
Haldenby, whose enterprise consists of as much as 15 employees within the UK at anyone time, with sister corporations additionally within the US and Australia, mentioned he was “in shock” when he acquired an e mail detailing the value adjustments.
“We have now used Harvest in our three corporations for a minimum of 15 years and have been loyal and enthusiastic advocates of it,” he mentioned.
“But when we have been to simply accept this improve it could double our IT spend for the 12 months, which is totally unaffordable.”
Till the change, companies paid a flat month-to-month price for every consumer.
They might add or take away customers as their staffing wants modified, that means they solely paid for the individuals who wanted entry.
Underneath the brand new usage-based pricing mannequin, companies may also be charged in line with the variety of lively initiatives, purchasers and duties they’ve – in addition to the quantity of income they bill by way of the platform.
