Name handler: Police, what’s your emergency?
Caller: Oh, hey, somebody simply robbed my telephone.
Name handler: Did they really take it from you simply now?
Caller: Yeah
Name handler: How did they get away?
Caller: So he is on a motorbike. He is come onto the pavement to seize my telephone and cycled off on a motorbike.
Name handler: And the place did this occur?
Caller: It occurred in Belgrave Avenue* in Westminster.
*We now know that the incident occurred in Belgrave Highway, Westminster. The decision handler inputs Belgrave Avenue and it offers an identical street title in Tower Hamlets, which is what’s recorded in error. There are additional references to areas close to to Belgrave Avenue in Tower Hamlets later within the name, which compounds the problem.
Name handler: And whose telephone are you utilizing now?
Caller: I’ve acquired two telephones. I am utilizing my private one. That was my work one.
Name handler: Can I take the telephone quantity for this telephone you are calling on?
Caller: Yeah, 07XXXXXXXXX.
Name handler: Thanks. And also you mentioned Belgrave Avenue, yeah?
Caller: Yeah, simply type of going again to the situation.
Name handler: Do not put your self at any threat. It isn’t value it over a telephone. I admire it is irritating.
Name handler: And which means did they go in direction of, this suspect on a motorbike?
Caller: He went. He travels north. I noticed him for just a few blocks.
Name handler: So the place have been you if you final noticed him? Have you ever acquired any concept?
Caller: Yeah, so.
Name handler: Did you rise up to Stepney?
Caller: Let me inform you the place I acquired to. I am simply going again to the place I can.
Caller: So he turned proper. Sorry, he turned left. There is a park on prime of the street and he turned left there.
Name handler: Stepney Inexperienced Park, okay.
Caller: Yeah. He turned left there.
Name handler: Are you able to keep in mind something about his look?
Caller: Yeah, he was younger. He was a black man. He was on a motorbike.
Name handler: About how younger?
Name handler: Only a guess.
Caller: Teenagers. Late teenagers.
Name handler: Was he skinny, tall, any concept?
Caller: Yeah. He was slim. He was about common top.
Name handler: Was it an e bike or pedal bike?
Caller: Pedal bike.
Name handler: Have you ever acquired a tracker on the telephone in any respect?
Caller: I do. It is a authorities telephone.
Name handler: And it is your work telephone. What sort of telephone is it?
Caller: It is an iPhone.
Name handler: Are you aware what mannequin?
Caller: I do not.
[PAUSE]
Name handler: Proper, simply bear with me a second.
Name handler: We might usually deploy to see you however in the meanwhile, we’re having excessive demand on cops. So, I do not know when you would like to make your means house and make a criminal offense report over the telephone or on-line tomorrow. I imply, I can full one with you now. I can move this down, you possibly can wait, however I truthfully have no idea how lengthy you will be ready,
Caller: If I might full it now that might be good.
Name handler: Okay.
Name handler: What’s your title, please?
Caller: My title is XXXXXXXXXX.
Name handler: XXXXXXXXXX? (repeats title again)
Caller: Yeah.
Name handler: And your date of start, please?
Caller: It is XXXXXX
Name handler: Is XXXXXXXXX (surname) all one phrase?
Caller: Yeah, (spells surname).
Name handler: And what’s your house deal with?
Caller: (Gives non-London deal with)
Name handler: So you reside in XXXXXX?
Caller: Yeah.
Name handler: Are you staying wherever when you’re in London?
Caller: Yeah.
Name handler: Sorry, it simply takes a little bit bit longer to take care of an deal with exterior of the Met. I do apologise.
Caller: It is okay.
Name handler: And should I take an e-mail for you please (title)?
Caller: Yeah, it is [email protected] (private e-mail deal with)
Name handler: You may get a replica of the preliminary crime report by to that e-mail.
Name handler: How would you prefer to be contacted by an investigating officer? By e-mail or telephone?
Caller: Telephone, please. Or both, I am not fussed.
Name handler: Have you ever acquired any finance apps on the telephone?
Caller: No.
Name handler: You may want to alter any passwords for any logins you do have on the telephone.
Caller: Yeah, okay.
Name handler: You are not susceptible in any means. Are you?
Caller: No I am not.
Name handler: Do you imagine there was any CCTV close to the place the incident occurred?
Caller: May be. [Inaudible] away from location.
Name handler: Don’t be concerned. Do not return. No, I will simply put in the meanwhile unknown. And clearly, if we discover out extra, we discover out extra.
Name handler: Are you prepared to make an announcement to assist the investigation?
Caller: Positively.
Name handler: So what time did he truly snatch the telephone?
Caller: About two minutes earlier than I rung you and I chased, after which I rang my workplace to get the telephone tracked after which I rang you.
Name handler: Okay, cool. It could have been about 25 previous that you simply have been robbed.
Caller: A bit of earlier than, about 23 minutes previous, I believe.
Name handler: 23? Little bit earlier than? Okay.
[PAUSE]
Name handler: Simply bear with me, I am simply attempting to get this technique to simply accept the deal with. Sorry about this. I will not hold you for much longer.
Name handler: Should you do get any monitoring updates, what you do is you give us name again if the telephone is stationary.
Caller: Yeah.
Name handler: And we will assessment attending then. We won’t assure attending a shifting telephone in any respect, but when it has been stationary for just a few…
Name handler: It isn’t accepting your deal with.
Caller: I may give you my London deal with?
Name handler: It is alright. I’ve practically acquired this to work.
Caller: Okay
Name handler: How lengthy you staying in London?
Caller: So I come to London each week. I work in London.
Name handler: Oh, I see. Okay, that is smart.
Caller: So I will be right here until Thursday.
Name handler: Okay.
[PAUSE]
Name handler: As I used to be attempting to say, I’ve acquired this sorted now, so I will be texting you a criminal offense reference quantity within the subsequent few moments. Together with the crime reference quantity will likely be a CHS reference quantity. If you should give us a name again, you possibly can name again giving that reference quantity from any system, after which we’ll be capable of hyperlink it right away to your crime report and assessment deploying. We might want to know a bit extra particulars concerning the telephone itself, so if you’re contacted by the investigating officer, or when you do get monitoring particulars, you possibly can name us again with the IMEI quantity, and the kind of telephone that it’s that might be tremendous useful.
Caller: All proper, thanks.
Name handler: All proper, I am nearly to textual content you thru the crime reference quantity now.
Caller: Thanks a lot. You have been actually useful.
Name handler: No worries. All proper, (title). You’re taking care now, okay? Bye.
Caller: Bye bye.
